Shipping policy

Shipping Policy

Last Updated: August 24, 2026

At Zeloria, we aim to make your shopping experience simple and convenient. We are pleased to offer free shipping worldwide on eligible orders.

1. Free Worldwide Shipping

Zeloria provides free standard shipping to customers worldwide.

There is no additional standard shipping charge added at checkout for eligible destinations.

2. Estimated Delivery Time

Our estimated delivery time is:

7–10 days

This is an estimated delivery window rather than a guaranteed delivery date.

Delivery times may vary depending on the destination, carrier, customs processing, local delivery conditions, and other circumstances outside our control.

3. Order Processing

Orders are processed after payment has been successfully received.

We make reasonable efforts to prepare orders for shipment promptly. Processing times may vary depending on product availability and order volume.

During major holidays, promotional periods, or periods of unusually high demand, processing or delivery may take longer than usual.

4. Delivery Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

Please carefully review:

Full name
Street address
Apartment or unit number
City
State or province
Postal code
Country
Contact information

Zeloria cannot guarantee successful delivery when an incorrect or incomplete address has been provided.

5. Tracking Information

Where tracking information is available, it may be provided to the customer after the order has been shipped.

Tracking updates may take some time to appear after the shipment enters the carrier's network.

6. International Shipping

We ship internationally and offer free worldwide standard shipping.

International shipments may be subject to customs procedures, import regulations, or other requirements imposed by the destination country.

Delivery may occasionally be delayed while an order is being processed by customs or local authorities.

7. Customs, Duties, and Taxes

Depending on the destination country and applicable regulations, international orders may be subject to customs duties, taxes, fees, or other charges.

Any such charges imposed by local authorities are outside our control.

Customers are responsible for complying with applicable import requirements in their country.