Terms of service

Terms of Service

Last Updated: August 24, 2026

Welcome to Zeloria. These Terms of Service govern your use of our website, zeloria5.shop, and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Our Store

Zeloria is an online retailer offering hair accessories and related lifestyle products.

Our store was established in 2022 and operates through our online platform at zeloria5.shop.

2. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website to:

Violate any applicable law or regulation
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of our website
Upload malicious software or harmful code
Collect information from other users without authorization
Misuse our content, trademarks, images, or other intellectual property

We reserve the right to restrict or terminate access to the website if we reasonably believe that a user has violated these terms.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information displayed on our website are accurate.

However, slight differences may occur due to:

Screen settings
Lighting conditions
Photography
Manufacturing variations
Product batches

We reserve the right to correct errors, update product information, or modify product availability at any time.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, including situations where a product has been listed at an incorrect price due to technical or human error.

If an order has been placed at an incorrect price, we may contact you regarding the correction before fulfillment.

5. Orders

Placing an order constitutes an offer to purchase products from Zeloria.

We reserve the right to accept, decline, limit, or cancel an order for reasons including:

Product availability
Pricing errors
Suspected fraudulent activity
Incorrect customer information
Shipping limitations
Technical or system errors

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Payment

You agree to provide accurate and complete payment and billing information when placing an order.

Payments are processed through available payment providers and may be subject to their respective terms and conditions.

We do not intentionally retain complete payment card information beyond what is necessary for processing transactions through our payment providers.

7. Shipping

We currently offer free worldwide shipping.

Our standard estimated delivery time is approximately 7–10 days.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including customs processing, weather, transportation delays, carrier disruptions, or other unforeseen events.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Please review the Return & Refund Policy before submitting a return request.

9. Intellectual Property

All website content, including text, graphics, logos, photographs, product descriptions, page layouts, designs, and other materials, is owned by or licensed to Zeloria unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services

Our website may use third-party services or platforms to facilitate payment processing, shipping, analytics, website functionality, or other services.

Your use of third-party services may be subject to separate terms and policies established by those providers.

11. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always operate without interruption, errors, delays, or technical problems.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Zeloria shall not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or products, except where such limitation is prohibited by applicable law.